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Our Strategy

We work to a clear strategy created in partnership with the people who rely on and deliver our services.

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About our strategy

Our priorities align with broader NSW Health, Justice and state plans, ensuring we deliver trusted human-centred public pathology and forensic services to those who need them, no matter where they live.

Our refreshed Strategic Plan – Towards 2025

In 2020, NSW Health Pathology released our second strategic plan, Towards 2025, articulating the full breadth of work being delivered over the five-year period.

Since then, the landscape we live and work in has changed significantly. Covid-19 has undoubtedly had far-reaching implications for our workforce, finances, vendors, technology, and customer and community needs and expectations.

Our priorities and operating environment have also shifted considerably with rising demand for virtual health, rapid advancements in science and technology, evolving workforce and financial pressures and renewed commitments to climate action and the sustainability of our services.

It’s for these reasons we took proactive and intentional steps to refresh our plan to ensure we are focused on what matters most to our staff, customers, and communities right now.

We remain ambitious yet with a sharper focus on fewer major strategic programs of work that will help us to continue to evolve and improve. We are confident it will help us deliver even more value, innovations and efficiencies for our people, customers, partners and communities while fostering a safe, inclusive and positive workplace for all of us.

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Clinical Services Plan 2019-2025

This is our blueprint for how we develop clinical and scientific services towards 2025 and beyond.

It asks questions about what pathology and forensic services will be needed into the future and how they should be delivered.

We’re using its recommendations as part of service design discussions with customers, stakeholders and staff to ensure our labs and systems match changing community needs.

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