Results

Clinicians and patients rely on us to deliver timely and accurate results, while always maintaining patient privacy.

Results can be delivered in a variety of convenient formats.

Our preference is to deliver pathology results to healthcare professionals electronically, which is faster and more secure, convenient and sustainable.

eReporting

We are changing the way we send pathology reports to our customers.  eReporting is our new electronic pathology reporting system designed to deliver test reports directly into your Practice Management Software (PMS).

This initiative is part of the Single Digital Patient Record (SDPR) program, which will provide a secure, holistic and integrated view of the care patients receive across the NSW public health system.

Our aim is to improve patient care, reduce administrative burden and ensure secure, timely access to pathology results.

We will start to rollout eReporting on 25 March 2026 to our customers in the Hunter and New England region and will continue to roll out it out across NSW in coming months.

Find out more about eReporting.

HealthLink electronic results

We offer secure electronic downloads of your patient’s pathology reports via an external service, HealthLink.

HealthLink will deliver pathology results straight into your practice software, helping you manage your patients’ needs.

Clinicians can be connected to a patient’s pathology test results much faster, saving time and money when compared to paper-based workflows, such as faxing and mailing out pathology results.

Clinicians need to complete two steps to be set up with electronic results:

1. If you don’t already have a Healthlink account, sign up via the Healthlink website where you will receive a unique EDI code for your practice.
2. Once your EDI is received, fill out the NSW Health Pathology electronic results registration with the relevant information.

Find out more about HealthLink

PathWorks mobile app

Clinicians in some areas can access public pathology test results via our secure PathWorks mobile app.

Clinicians at the following locations can register for access to PathWorks:

• Northern Sydney LHD (Royal North Shore Hospital and Hornsby Hospital)
• Port Macquarie Base Hospital

It takes just minutes to complete the online sign-up form and download the app.

PathWorks was rigorously designed and tested to meet world best practice for secure delivery of vital pathology information.

If you are a healthcare professional in the Northern Sydney LHD region and are interested in learning more, contact Brett Matthews, Client Relationship Consultant.

If you are a healthcare professional from Mid North Coast LHD (Port Macquarie) and are interested in learning more, contact Therese Atkins, Client Relationship Consultant.

eMR (NSW Health clinicians only)

NSW Health clinicians can access electronic pathology results for public hospital patients via eMR. Access is granted by Local Health Districts.

HealtheNet (NSW Health clinicians only)

NSW Health clinicians can access all electronic pathology results for public hospital patients via HealtheNet, which is Local Health District specific. Access is granted automatically when eMR access is granted.

Phone

Clinicians and medical practices have the flexibility to obtain results via phone by contacting one of our Call Centres across NSW.

• Hunter: 02 4921 4000 or 1800 801 949
• Northern Sydney/Central Coast: 02 9926 4111
• Royal Prince Alfred (Sydney): 02 9515 8279
• Westmead: 02 8890 6600 or 02 8890 8288
• South East Sydney/Illawarra Shoalhaven: 02 9540 8050
• Orange: 02 6361 5000
• Lismore: 02 6620 2900

We will also send a copy of all results communicated via phone via the usual methods. We attend to these as soon as possible and we’re always available to discuss results with treating clinicians.

Do you upload results to My Health Record?

NSW Health Pathology routinely uploads most non-sensitive pathology results to My Health Record.

However, we are currently unable to upload outpatient and private patient results due to system issues related to patient consent.

The Australian Digital Health Agency has now removed this consent requirement and introduced new legislation for non-sensitive pathology results to be uploaded by default.

These changes are expected to transition into effect throughout 2026.

We’re working as quickly as possible to roll out new systems to comply with the change and ensure all our patients and treating teams have consistent access to results in My Health Record.

Fax

We prefer to deliver results electronically but can fax results for both routine and urgent results if needed.

Routine results will arrive throughout the day as they become available, while urgent results are prioritised and faxed immediately once released.

Hardcopy

Hardcopy results can you mailed to you. Urgent re-prints can be organised when necessary.

Partner with us

For questions about pathology results or to enquire about partnering with NSWHP, contact our Business Development team at [email protected].