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Strategic Plan 2026–2032

Patients and communities

Every test result matters. It helps guide care, protect public health and support the safety of our communities.

Our strategy focuses on improving access, strengthening services across the state and ensuring every community benefits from high-quality, reliable diagnostics.

What this means for patients and communities:

Timely and reliable results that support safe diagnosis, treatment and care.

Better access to services, including improved collection services and expanded testing closer to where people live.

More equitable care across NSW, particularly for rural, regional and priority communities.

Compassionate and respectful service, recognising that every test and result matters to the person behind it.

Advances in science and technology, supporting earlier detection, more precise care and better health outcomes.

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