About our strategy

We operate in a complex and rapidly changing environment. Demand for services is growing. Community expectations are evolving. Advances in science, data and technology are changing how care is delivered.

We are strengthening our statewide service and exploring new ways to deliver high-quality, trusted pathology and forensic services across NSW that align with NSW Health’s Future Health strategy and our health and justice partners.

Our refreshed Strategic Plan

This plan has been shaped by extensive consultation with our people, partners, customers and communities across NSW.

It reflects what we have heard about what matters most, where we need to improve and how we can work better together.

While our priorities are consistent across NSW, how they are delivered will reflect local needs, service models and workforce realities. This will ensure our services remain connected to the communities we support.

Questions and feedback

We are committed to listening and improving.

Our work aligns with broader NSW Health and Justice priorities, ensuring people across NSW have access to safe, high-quality and reliable pathology and forensic services.

We welcome your questions and feedback. Your input helps us strengthen our services and deliver better outcomes for patients, communities and partners.