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Supporting our Bowral laboratory team

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27th September, 2022

Teamwork is key at NSW Health Pathology and it was definitely on show in early 2022, when our staff in Campbelltown, Bankstown and Liverpool hit the road to help their colleagues in Bowral.

Bowral has a small lab­o­ra­to­ry team which ser­vices two hos­pi­tals in the South­ern High­lands. In March, our Bowral lab faced crit­i­cal staff short­ages and every­one was exhaust­ed. On top of their usu­al shifts, staff were main­tain­ing the on-call ser­vices out of hours, with call-backs a reg­u­lar occurrence.

The lab­o­ra­to­ry man­agers at Bankstown and Camp­bell­town col­lab­o­rat­ed with our Oper­a­tions team to jump into action, deploy­ing staff between three lab­o­ra­to­ries to pro­vide our Bowral team with some much need­ed respite.

The oper­a­tion saw Camp­bell­town staff pro­vide dai­ly cov­er­age to Bowral lab­o­ra­to­ry while Bankstown and Liv­er­pool staff back­filled their absences.

Our Bowral team was very grate­ful to see how will­ing their col­leagues were to help. Many staff mem­bers went above and beyond, com­mut­ing over 2,000 kms to cov­er shifts to meet ser­vice demands and ensure con­tin­u­a­tion of high qual­i­ty, patient-cen­tred services.


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