Our second strategic plan – Towards 2025 – marks an important milestone for our organisation as we continue to advance and mature as one statewide service, NSW Health Pathology.

It sets a clear roadmap for our future strategic direction and has been created in genuine partnership with those who rely on and deliver our services.

It is the culmination of thousands of important and valuable contributions from across our organisation as well as customers, peers, partners and community representatives.

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Towards 2025 builds on the strong foundations we have established in our first six years as trusted partners helping protect and enhance the health, safety and wellbeing of our communities, and as credible stewards of community resources.

But the needs and expectations of our communities, customers and partners have evolved and diversified, which means we must do the same to remain trusted, innovative partners.

While contestability is not currently a prominent a threat, it would be remiss of us to think we don’t need to remain competitive or continue to demonstrate meaningful and measurable value in all we do.