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NSW Health Pathology has won a gold award in the ACON Health + Wellbeing Equality Index (HWEI) and been named Most Improved Service Provider, celebrating the organisation’s significant progress in LGBTQIA+ inclusion.
NSW Health Pathology is proud to have been recognised as a gold tier service provider at the 2026 Australian Pride in Health + Wellbeing Awards, in addition to being named Most Improved Service Provider of the Year.
The recognition marks a significant milestone in NSWHP’s ongoing commitment to creating inclusive, safe and affirming workplaces and healthcare experiences for LGBTQIA+ staff and patients.
“This year’s gold award follows our silver in 2025 and is underpinned by a remarkable 53 per cent increase in our overall score, reflecting the extensive work happening across the organisation,” said Jessica Lee, NSWHP Deputy Director – Strategic HR & Projects.
“The HWEI recognises measurable progress in LGBTQIA+ inclusion across policy, culture, service delivery and staff engagement. NSW Health Pathology’s results demonstrate a whole-of-organisation effort.
“Key initiatives supporting this outcome include the continued rollout of LGBTQIA+ training for frontline staff, led by Judy Kempton-Webb, Lorretta Thomson and the entire Pre-Analytical team, alongside affirmation cards and other practical initiatives supporting inclusive patient care.”
Pride Month activities across the state were strengthened through the efforts of a dedicated employee working group, while NSW Health Pathology staff for the second consecutive year proudly marched in the Sydney Gay and Lesbian Mardi Gras alongside their NSW Health colleagues.
The ongoing work of PathPride, NSW Health Pathology’s LGBTQIA+ staff and ally network, continues to foster advocacy and belonging across the organisation.

Congratulations from ACON chief
At the recent awards event, ACON CEO Michael Woodhouse congratulated all winners, nominees and attendees.
“It’s always encouraging to see health community care services step up to create safer experiences and more equitable outcomes for our communities,” Mr Woodhouse said.
“More services are recognising the unique needs of LGBTQ+ people and evolving their systems and cultures to deliver truly person-centred care.
“Research from La Trobe University’s Rainbow Realities shows many people in our communities access mainstream services and simply want to be treated with respect by inclusive organisations.”
