Meet Claire Padgett. A pathology collections trainer who works on the NSW Central Coast, ensuring our collectors are providing the best possible care.
Claire has worked for NSW Health Pathology as a collections trainer since 2002 and says she loves facilitating learning and the interaction it brings.
A Central Coast local, Claire works mostly at Gosford Hospital, but her job can take her all around the region from Umina to Wyong.
“I had previously worked as a paramedic for NSW Ambulance for 15 years,” she explains.
“I decided to work in pathology after realising I had a strong desire to remain within a health care role.”
Claire has a Diploma in Paramedical Science, a Cert IV in Training and Assessment and a Cert III in Pathology Collections.
She says training collectors sometimes requires her to think outside the box.
“You need to be creative when designing learning tools to keep it fun and your audience engaged,” she said.
“We all have different learning styles and learn at different rates, so patience is definitely required to be a collections trainer and facilitate effective learning.”
Claire gets a lot of joy from her work, particularly when it comes to inspiring young people to consider a career in pathology.
“I attend a careers expo each year and I love seeing the excited faces of all the school leavers,” she says.
“I take the manikin arm up to the expo, and one of our scientists takes along a microscope and slides.
“Together we spruik a career within NSW Health Pathology, it’s a very rewarding experience.”
She says she practices mindfulness to tackle the challenges of juggling multiple roles at work.
Claire’s hobbies away from work include bushwalking, reading, and baking.
Thanks Claire, for helping our collectors here at NSW Health Pathology to be the best they can be.