Our 1,300 collection staff are often the first point of contact patients have with NSW Health Pathology. They are the face of our organisation and play a key role in building trust between us and the communities we serve.
Collecting with Care is a celebration of the role our collectors play in the overall healthcare of patients and gives critical insight into the skills and the expertise that are on display by our collection staff every day.
The Collecting with Care publication, co-designed with collectors and patients, explores key learnings, information and resources that impact how our statewide collection service delivers consistent, dignified, and patient-centred care in our local communities.