The multi-function laboratory team at Bowral identified the need to adapt their services to better serve their community and meet the needs of their patients.
Working collaboratively across health disciplines with Bowral Hospital, the LHD and Southern Highlands Private Hospital, the Bowral team implemented several significant changes. This included extending operating hours; facilitating access to Bowral Public hospital, Southern Highlands Private Hospital and the Cancer Care Centre; reducing turn-around times for critical results; and implementing overnight courier services for processing urgent specimens.
The adaptability and initiative shown by the Bowral Laboratory Team has resulted in better patient care and outcomes for their community.